Iftiaj Alom
Certified Google Workspace Admin, ITSM & Change Management Certified, Certified IBM IT PM
Summary
5 years of experience in Travel and EdTech, led national Edtech projects, pre-sales, implementation, delivery and post sales support for seamless digital transition. With a strong academic background and hands-on experience in cybersecurity and cloud computing projects. I am passionate about leveraging deep, first-principles thinking to drive digital transformation.
Education
Graduated
BSc in Computer Science (Hons)
UCSI University, Malaysia
CGPA: 3.66 | Dean's List (5/7 semesters) | Published research papers in JIWE. Presented at CITIC.
Completed
Ethical Hacking Bootcamp
Packt, Online
Publications
Experience
Tech & Strategy Advisor
June-2025 - Present
Borneo Local Journey
Indonesia Remote
- • Led Successful Digital Transformation with full open-source tools saved thousands of operational cost. Implementing strategic technology plans to Grow the digital footprint and business expansion.
- • Developed product road map, design and implement products.
- • SEO and GEO Optimization of website.
Technology Consultant
Dec-2023 – May-2025
GSA Private Ltd.
Singapore Remote
- • Managed entire Google Workspace upgrades from start to finish. This included pre-sales scoping, data migrations using GWMT and third-party tools, and dedicated end-user training to drive superior organizational adoption.
- • Implemented technical and security foundations, including Cloud Identity, DLP, and SSO configurations, while seamlessly automating tasks through advanced Python and Apps Script.
- • Created GWS license workflow chart, clearly defining exact roles and responsibilities (RACI) for all teams to streamline fast-paced project implementation and eliminate internal confusion.
- • Provided expert, high-level support for employees after the switch. I was the go-to person who quickly fixed difficult technical problems and managed the help desk system, making sure everyone's tools were always working perfectly.
IT Lead
June-2023 - Dec-2023
UCSI YBB Mentorship
Malaysia
- • Managed IT operations and a team of developers, lead WordPress projects from conception to completion.
Software Engineer
Dec-2022 – Dec-2023
Softinn Sdn Bhd
Malaysia
- • Optimized website performance by leveraging Google PageSpeed Insights, improving desktop scores from ~30% to ~80% and mobile scores from ~50% to ~60%, demonstrating analytical and optimization skills.
- • Redesigned the Content Management System's UI using Figma and AngularJS, combining design principles with technical implementation.
- • Provided bug fixes and feature delivery of softinn products.
Technical Skills
Google Workspace
GWS Admin Console proficiency (user management, groups, domains, security) , Knowledge of GWS apps (Gmail, Drive, Docs, Sheets, Meet, Calendar) , GWS licensing, GWMT, Mailbox, calendar, and contact migration, DLP, MDM, Authentication protocols (SAML, OAuth, etc.)
Cloud
GCP: Terraform, Workspace Admin, IAM, Cloud Functions, Pub/Sub, BigQuery | AWS: EC2, S3, VPC | Azure: AD/Entra
Languages
Python, Java, JavaScript, SQL, C#, AppScript
Web Dev
HTML, CSS, JavaScript, Odoo Website, WordPress, Google Analytics, Google Pagespeed, SEO, DNS
Databases
MySQL, PostgreSQL, MongoDB, MSSQL, Firebase
Professional Certificate & Certifications
Selected Certifications
View all
- Cybersecurity
- Cloud Computing
- Artificial Intelligence
- Project Management
- Networking & Automation
Projects
2024-25
Canvas LMS Project
GSA Private Ltd., Singapore
Implemented 3 Canvas LMS project for Singapore Government Agencies. Conducted User Training, UAT, Security Testing.
2024-25
GWS Project
GSA Private Ltd, Singapore
Led 4 Google Workspace updates including MOE Singapore, Palau, Philippines and private schools. Co-managed 500k+ user accounts, user groups and organizational units. Provided end to end technical support for successful implementation of GWS.
2025
PISA Project
GSA Private Ltd., Singapore
Led the Dept of Education Philippines PISA Pilot Project to create an offline exam environment for the PISA program. The project involved complex network configuration, security hardening, and system monitoring.
2022-2025
Web Development
Web Projects
Created 4 Odoo websites with custom pages, dns configuration, mailbox setup, online store setup and optimized SEO. Odoo Websites: www.iftiaj.com, www.altersity.com, www.borneolocaljourney.com, www.hisunamganj.com. Build, Maintained WordPress website: www.youthbeyondboundaries.com. Maintained, Update, Quick Fix, SEO, Speed Optimized AngularJS and Dotnet website www.mysoftinn.com.
Awards & Recognitions
Selected Extra-curricular activities
View all
2021-2023
Dean's Honours List
ICSDI
Recognized for outstanding academic excellence across five semesters.
2023
2nd Runner-up
Techstars Startup Weekend
Developed EasyHost, a centralized housekeeping mobile app, demonstrating innovation and project management skills.
2022
Erasmus+ Scholarship
European Union
2021-2023
UCSI Trust Scholarship
UCSI University Trust
Volunteering
Selected Extra-curricular activities
View all
2022-2023
Program Team Member
Student Volunteerism Programme (SPV)
Organized secure donation systems and managed campaigns. Raised over MYR 2600 (615 USD) for charity by organizing a Funfair event.
Iftiaj Alom
Certified Google Workspace Admin, ITSM & Change Management Certified, Certified IBM IT PM
Summary
5 years of experience in Travel and EdTech, led national Edtech projects, pre-sales, implementation, delivery and post sales support for seamless digital transition. With a strong academic background and hands-on experience in cybersecurity and cloud computing projects. I am passionate about leveraging deep, first-principles thinking to drive digital transformation.
Education
Graduated
BSc in Computer Science (Hons)
UCSI University, Malaysia
CGPA: 3.66 | Dean's List (5/7 semesters) | Published research papers in JIWE. Presented at CITIC.
Completed
Ethical Hacking Bootcamp
Packt, Online
Publications
Experience
Tech & Strategy Advisor
June-2025 - Present
Borneo Local Journey
Indonesia Remote
- • Led Successful Digital Transformation with full open-source tools saved thousands of operational cost. Implementing strategic technology plans to Grow the digital footprint and business expansion.
- • Developed product road map, design and implement products.
- • SEO and GEO Optimization of website.
Technology Consultant
Dec-2023 – May-2025
GSA Private Ltd.
Singapore Remote
- • Managed entire Google Workspace upgrades from start to finish. This included pre-sales scoping, data migrations using GWMT and third-party tools, and dedicated end-user training to drive superior organizational adoption.
- • Implemented technical and security foundations, including Cloud Identity, DLP, and SSO configurations, while seamlessly automating tasks through advanced Python and Apps Script.
- • Created GWS license workflow chart, clearly defining exact roles and responsibilities (RACI) for all teams to streamline fast-paced project implementation and eliminate internal confusion.
- • Provided expert, high-level support for employees after the switch. I was the go-to person who quickly fixed difficult technical problems and managed the help desk system, making sure everyone's tools were always working perfectly.
IT Lead
June-2023 - Dec-2023
UCSI YBB Mentorship
Malaysia
- • Managed IT operations and a team of developers, lead WordPress projects from conception to completion.
Software Engineer
Dec-2022 – Dec-2023
Softinn Sdn Bhd
Malaysia
- • Optimized website performance by leveraging Google PageSpeed Insights, improving desktop scores from ~30% to ~80% and mobile scores from ~50% to ~60%, demonstrating analytical and optimization skills.
- • Redesigned the Content Management System's UI using Figma and AngularJS, combining design principles with technical implementation.
- • Provided bug fixes and feature delivery of softinn products.
Technical Skills
Google Workspace
GWS Admin Console proficiency (user management, groups, domains, security) , Knowledge of GWS apps (Gmail, Drive, Docs, Sheets, Meet, Calendar) , GWS licensing, GWMT, Mailbox, calendar, and contact migration, DLP, MDM, Authentication protocols (SAML, OAuth, etc.)
Cloud
GCP: Terraform, Workspace Admin, IAM, Cloud Functions, Pub/Sub, BigQuery | AWS: EC2, S3, VPC | Azure: AD/Entra
Languages
Python, Java, JavaScript, SQL, C#, AppScript
Web Dev
HTML, CSS, JavaScript, Odoo Website, WordPress, Google Analytics, Google Pagespeed, SEO, DNS
Databases
MySQL, PostgreSQL, MongoDB, MSSQL, Firebase
Professional Certificate & Certifications
Selected Certifications
View all
- Cybersecurity
- Cloud Computing
- Artificial Intelligence
- Project Management
- Networking & Automation
Projects
2024-25
Canvas LMS Project
GSA Private Ltd., Singapore
Implemented 3 Canvas LMS project for Singapore Government Agencies. Conducted User Training, UAT, Security Testing.
2024-25
GWS Project
GSA Private Ltd, Singapore
Led 4 Google Workspace updates including MOE Singapore, Palau, Philippines and private schools. Co-managed 500k+ user accounts, user groups and organizational units. Provided end to end technical support for successful implementation of GWS.
2025
PISA Project
GSA Private Ltd., Singapore
Led the Dept of Education Philippines PISA Pilot Project to create an offline exam environment for the PISA program. The project involved complex network configuration, security hardening, and system monitoring.
2022-2025
Web Development
Web Projects
Created 4 Odoo websites with custom pages, dns configuration, mailbox setup, online store setup and optimized SEO. Odoo Websites: www.iftiaj.com, www.altersity.com, www.borneolocaljourney.com, www.hisunamganj.com. Build, Maintained WordPress website: www.youthbeyondboundaries.com. Maintained, Update, Quick Fix, SEO, Speed Optimized AngularJS and Dotnet website www.mysoftinn.com.
Awards & Recognitions
Selected Extra-curricular activities
View all
2021-2023
Dean's Honours List
ICSDI
Recognized for outstanding academic excellence across five semesters.
2023
2nd Runner-up
Techstars Startup Weekend
Developed EasyHost, a centralized housekeeping mobile app, demonstrating innovation and project management skills.
2022
Erasmus+ Scholarship
European Union
2021-2023
UCSI Trust Scholarship
UCSI University Trust
Volunteering
Selected Extra-curricular activities
View all
2022-2023
Program Team Member
Student Volunteerism Programme (SPV)
Organized secure donation systems and managed campaigns. Raised over MYR 2600 (615 USD) for charity by organizing a Funfair event.